FOR most restaurateurs, the phrase ‘the customer is always right’ is gospel. But not for the passionate owners of a cosy Italian restaurant, who are responding to their critics with a tirade of offensive insults on sites like Tripadvisor and Facebook. In fact fiery Cinzia and Maurizio Bocchi go as far as telling customers who dare criticise their village restaurant that they are ‘stupid’, ‘insignificant’ and ‘racist ’in a barrage of insults splashed on their own social networking sites.
The mother of a young woman stabbed 26 times by her ex-partner for having a secret abortion has told how her daughter was cruelly betrayed by her own social worker .
Fetching a tiny carrot and a head-shaped snowball, a red squirrel builds the perfect snowman .
A kingfisher’s bright blue and orange feathers glisten in the sunlight as the bird dives into a lake .
A little girl who lost all four limbs to meningitis has taken her first steps since the illness thanks to her new 'Princess legs' .
SWIMMING next to 40 tonne whales, dare-devil divers take the plunge with these gentle giants of the sea .
PERCHING on top of a gate, this young barn swallow waits patiently for his mum to return with dinner .
RACING through the mountain range on horseback, the Kazakh people practice their ancient tradition of hunting with golden eagles .
A project to create an underwater tribute to the stone Moai statues of Easter Island ended in disaster when 15 replica structures were destroyed after toppling from a boat and into the sea .
VIBRANT bursts of colour fill the screen as beautiful flowers blossom in these time-lapse videos .
PILES of trash provide a living for thousands in Nairobi, Kenya .
This brave Hyena finally catches his pray among the thousands of flamingos, Lake Nakuru, Kenya - OUTNUMBERED among thousands of flamingos, this bold hyena is not put off from hunting for a morning snack .