FOR most restaurateurs, the phrase ‘the customer is always right’ is gospel. But not for the passionate owners of a cosy Italian restaurant, who are responding to their critics with a tirade of offensive insults on sites like Tripadvisor and Facebook. In fact fiery Cinzia and Maurizio Bocchi go as far as telling customers who dare criticise their village restaurant that they are ‘stupid’, ‘insignificant’ and ‘racist ’in a barrage of insults splashed on their own social networking sites.
HOTSPOT MEDIA - BEAUTY QUEEN ACID SCARE: Miss England finalist, Karla Fitzpatrick, 19, at the Miss England contest .
Throwing a right hook as he launches onto his opponent with his gnarling teeth at the ready, this is the OTTER-LY ruthless showdown between two otters .
SEA LIFE and greenery in one shot show nature at its very best .
These adorable pictures show the moment two cuddly red panda cubs take their first look at the outside world and are weighed for the very first time .
HUDDLING under a leaf, a pair of adorable Javan scops owls take shelter from the rain .
A young woman who once weighed the same as 12-year-old girl has told how a severely malnourished cat helped save her life and beat her anorexia .
This artist had a lot of bottle to re-create a masterpiece painted with nothing but 24 litres of cola .
THE FAST AND THE FURIOUS - 250 DRIVERS ARRESTED FOR STREET RACING IN BIRMINGHAM- In Pic - The start line on the Heartlands Parkway Nechels Birmingham .
Lying angelically with a range of expressions etched on their tiny faces, little bundles of joy are innocently captured in their first few days in these adorable photographs .
STOOD side by side next to a busy road, these buildings were once bustling with life .
ROLLING across a 65-metre-high viaduct in the Alps, the red carriages of the Bernina Express add a splash of colour to the spectacular snow-covered Swiss surroundings .