FOR most restaurateurs, the phrase ‘the customer is always right’ is gospel. But not for the passionate owners of a cosy Italian restaurant, who are responding to their critics with a tirade of offensive insults on sites like Tripadvisor and Facebook. In fact fiery Cinzia and Maurizio Bocchi go as far as telling customers who dare criticise their village restaurant that they are ‘stupid’, ‘insignificant’ and ‘racist ’in a barrage of insults splashed on their own social networking sites.
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